Pre-Order Terms & Conditions
PRE ORDER ITEMS:
LA CASA Homewares Aus Pty Ltd, does not offer refunds on Pre-Order items for change of mind. All Pre-Order item purchases are final sale unless your item is damaged or faulty.
If you have purchased a PRE ORDER ITEM, you will find the estimated shipping timeframe for that item on the product page in the description, not on Shopify's estimated delivery date. The estimated delivery date only applies to in-stock items.
During discounts and busy sale periods there can be further delays when ordering Pre-Order items.
Once your Pre-Order has been dispatched from our warehouse, you will receive a notification with your tracking number.
Please note, unless specified at checkout or by notifying us only on orders@lacasahome.com.au will we split ship your order.
If you have selected your items to be ‘split shipped’, you will receive your IN-STOCK item/s first, followed by your PRE ORDER ITEM/S once they arrive in our warehouse. If you have not opted for ‘split shipping’ you will receive your entire order once your PRE ORDER ITEM/S are ready to be shipped unless you notify us separately as outlined above. Please note, our products are handmade, artisanal products produced overseas and can take anywhere from 6-12 weeks from the date of purchase to produce, let alone ship. We do not offer refunds for change of mind, please consider carefully when placing a Pre-Order. You can notify us within 48 hours of your order, and we will issue a refund, beyond this then only a credit note applies.
